Jan 13, 2026

Emergency Plumbing Guide: What to Do Before Your Plumber Arrives

Learn what to do in plumbing emergencies before your plumber arrives. Get 24/7 emergency plumbing service from Beaver Brothers Plumbing in Sacramento.

Plumbing emergencies can strike at any time, and knowing what to do before your plumber arrives can prevent costly water damage, protect your family's safety, and minimize the impact of the emergency. Whether you're dealing with a burst pipe, gas leak, or water heater failure, taking the right immediate actions makes a significant difference.

At Beaver Brothers Plumbing, we provide 24/7 emergency plumbing service for Sacramento homeowners. In this guide, we'll walk you through what to do in common plumbing emergencies, how to minimize damage, and when to call for immediate professional help.

Emergency Plumbing Sacramento: Immediate Actions for Burst Pipes

Burst pipes are one of the most common and damaging plumbing emergencies, especially during winter when freezing temperatures cause pipes to expand and crack. When a pipe bursts, water can flood your home quickly, causing extensive damage to floors, walls, and belongings.

If you discover a burst pipe, act immediately. First, turn off your main water supply valve. This valve is typically located where the water line enters your home, often in the basement, crawl space, or near your water heater. Turning off the main valve stops the flow of water and prevents further flooding.

Next, open all faucets in your home to relieve pressure in the pipes. This helps drain remaining water and reduces the risk of additional pipe damage. If the burst pipe is in a specific area, try to contain the water by placing buckets or towels around the leak, but don't risk injury by getting too close to electrical outlets or appliances.

Our 24/7 emergency plumbers can respond quickly to burst pipe emergencies throughout Sacramento, Folsom, Citrus Heights, Elk Grove, and Roseville. We'll locate the burst pipe, make immediate repairs, and help prevent water damage to your home.

Preventing Burst Pipes

While you can't always prevent burst pipes, these steps reduce your risk:

  • Insulate pipes: Protect exposed pipes in unheated areas with insulation
  • Keep heat on: Maintain at least 55°F in your home during cold weather
  • Drip faucets: Let faucets drip slightly during freezing temperatures
  • Know your shutoff: Locate and test your main water valve before emergencies
  • Regular inspections: Have a plumber check for weak or aging pipes

Gas Leak Emergency: Safety First

Gas leaks are serious emergencies that require immediate action to protect your family's safety. Natural gas is highly flammable, and even small leaks can create dangerous conditions. If you smell gas or suspect a leak, prioritize safety above all else.

If you detect a gas leak, evacuate your home immediately. Don't turn on lights, use electrical switches, or create any sparks. Leave doors open as you exit to help ventilate the area. Once you're safely outside, call 911 and your gas company from a safe location away from your home.

Never attempt to fix a gas leak yourself. Gas line work requires specialized training, equipment, and licensing. Only licensed professionals should handle gas line repairs. Our licensed plumbers are trained and certified to handle gas line emergencies safely and effectively.

After emergency services have secured the leak, our plumbers can inspect your gas lines, identify the cause, and make necessary repairs. We serve Sacramento area homeowners with 24/7 emergency gas line service.

Signs of a Gas Leak

Recognizing gas leak signs helps you respond quickly:

  • Rotten egg smell: Natural gas has a distinctive sulfur-like odor
  • Hissing sounds: Audible gas escaping from pipes or appliances
  • Dead plants: Vegetation dying near gas lines
  • Bubbles in water: Gas entering water lines creates bubbles
  • Higher gas bills: Unexplained increases suggest leaks

Water Heater Emergency: What to Do

Water heater failures can cause flooding, property damage, and loss of hot water. When your water heater fails, taking immediate action prevents damage and keeps your family safe.

If your water heater is leaking, turn off the water supply to the unit. Most water heaters have a shutoff valve on the cold water line entering the tank. Turn this valve clockwise to stop water flow. If you can't locate the valve or the leak is severe, turn off your main water supply.

For gas water heaters, turn off the gas supply. The gas shutoff valve is typically located on the gas line near the water heater. For electric water heaters, turn off the circuit breaker that powers the unit. Never touch electrical components if water is present.

If water is pooling around the water heater, try to contain it with towels or a bucket, but don't risk electrical shock. If water is near electrical outlets or appliances, turn off power to that area at your circuit breaker.

Our emergency plumbers can respond quickly to water heater emergencies. We'll assess the situation, make immediate repairs when possible, or recommend replacement if the unit is beyond repair. We serve Sacramento area homeowners with 24/7 water heater emergency service.

Preventing Water Heater Emergencies

Regular maintenance prevents most water heater emergencies:

  • Annual flushing: Remove sediment that causes problems
  • Anode rod inspection: Replace worn anode rods to prevent corrosion
  • Temperature check: Ensure temperature is set correctly (120°F recommended)
  • Leak inspection: Check for early signs of leaks regularly
  • Professional service: Annual maintenance by licensed plumbers

Sewer Backup Emergency: Health and Safety

Sewer backups are serious emergencies that pose health risks and can cause extensive property damage. Raw sewage contains harmful bacteria and pathogens that can make your family sick. If you experience a sewer backup, take immediate action to protect your health.

First, avoid contact with sewage-contaminated water. Don't use toilets, sinks, or drains if sewage is backing up. Turn off your main water supply if possible to prevent further backup. If sewage has entered your home, evacuate affected areas and keep children and pets away.

Don't attempt to clear sewer backups yourself. Sewer line problems often require specialized equipment like hydro jetting or camera inspection to identify and resolve. Professional plumbers have the training and equipment to handle sewer emergencies safely.

Our emergency plumbers use camera inspection to identify sewer line problems, then use appropriate methods like hydro jetting or pipe repair to resolve backups. We serve Sacramento area homeowners with 24/7 sewer emergency service.

Preventing Sewer Backups

These steps help prevent sewer backups:

  • Proper disposal: Don't flush wipes, paper towels, or other non-flushable items
  • Grease disposal: Never pour grease down drains
  • Tree root management: Have roots removed from sewer lines regularly
  • Regular inspections: Camera inspections identify problems early
  • Professional cleaning: Annual sewer line cleaning prevents buildup

Emergency Plumbing Service: When to Call Immediately

Some plumbing emergencies require immediate professional attention. Don't delay calling a plumber for these situations:

  • Gas leaks: Evacuate and call 911, then call a licensed plumber
  • Major water leaks: Significant flooding that can't be stopped
  • Sewer backups: Raw sewage in your home
  • No water: Complete loss of water supply
  • Burst pipes: Significant water flow that's causing damage
  • Water heater leaks: Leaks that can't be contained

Our 24/7 emergency plumbers respond quickly to urgent situations throughout Sacramento, Folsom, Citrus Heights, Elk Grove, Roseville, and surrounding areas. We understand that plumbing emergencies can't wait, and we're available whenever you need us.

What to Expect from Emergency Service

When you call for emergency plumbing service, you can expect:

  • Quick response: We prioritize emergency calls and respond as quickly as possible
  • Expert assessment: Our plumbers quickly identify problems and solutions
  • Immediate action: We make temporary or permanent repairs to stop the emergency
  • Clear communication: We explain what's happening and what needs to be done
  • Honest recommendations: We provide honest advice about repairs and costs

Preparing for Plumbing Emergencies

Being prepared for plumbing emergencies helps you respond quickly and minimize damage. Take these steps to prepare:

Know Your Home's Plumbing

Understanding your home's plumbing system helps during emergencies:

  • Locate shutoff valves: Find and label your main water shutoff and individual fixture shutoffs
  • Test shutoffs: Make sure shutoff valves work before emergencies
  • Know your system: Understand where pipes run and where potential problems might occur
  • Keep tools handy: Have basic tools like wrenches and flashlights accessible
  • Emergency contacts: Keep our number and other emergency contacts handy

Emergency Supply Kit

Keep these items on hand for plumbing emergencies:

  • Flashlight: Essential for seeing in dark areas during emergencies
  • Towels and buckets: For containing water and leaks
  • Pipe tape: Temporary fix for small leaks
  • Wrenches: For turning shutoff valves
  • Plumber's contact: Our 24/7 emergency number: 916-885-1005

24/7 Emergency Plumbing Service Sacramento

When plumbing emergencies strike, you need a plumber you can trust to respond quickly and resolve the problem effectively. At Beaver Brothers Plumbing, we provide 24/7 emergency service for Sacramento area homeowners.

Our licensed, insured plumbers are available around the clock to handle any plumbing emergency. Whether you're dealing with a burst pipe at 2 AM, a gas leak on the weekend, or a sewer backup during a holiday, we're here to help.

We serve Sacramento, Folsom, Citrus Heights, Elk Grove, Roseville, and surrounding areas with fast, reliable emergency service. Our plumbers arrive fully equipped to handle emergencies and work efficiently to resolve problems and minimize damage to your home.

Experiencing a plumbing emergency? Don't wait. Call our 24/7 emergency line at 916-885-1005. We'll respond quickly and help resolve your emergency. For non-emergency service, schedule service online.

Frequently Asked Questions

What should I do if a pipe bursts?

If a pipe bursts, immediately turn off your main water supply valve, open all faucets to relieve pressure, and call a plumber. Try to contain water with towels or buckets, but don't risk injury near electrical outlets. Our 24/7 emergency plumbers can respond quickly to burst pipe emergencies.

What should I do if I smell gas?

If you smell gas, evacuate your home immediately. Don't turn on lights or use electrical switches. Call 911 from a safe location, then call a licensed plumber. Never attempt to fix gas leaks yourself—only licensed professionals should handle gas line work.

How quickly can emergency plumbers respond?

Our 24/7 emergency plumbers prioritize emergency calls and respond as quickly as possible. Response times vary based on location and current call volume, but we work to arrive as fast as possible to minimize damage and resolve emergencies.

What constitutes a plumbing emergency?

Plumbing emergencies include gas leaks, major water leaks, sewer backups, burst pipes, complete water loss, and situations that pose immediate safety risks or are causing active property damage. If you're unsure, it's better to call—we can assess the situation and determine urgency.

Do you charge more for emergency service?

Emergency service may include after-hours or urgent response fees, but we provide transparent pricing and explain all costs before beginning work. We believe in fair, honest pricing even for emergency situations.

Can I prevent plumbing emergencies?

While you can't prevent all emergencies, regular maintenance, proper use of plumbing systems, and knowing how to respond when problems occur help minimize emergencies. Annual plumbing inspections and maintenance catch problems before they become emergencies.

Conclusion

Plumbing emergencies can be stressful and damaging, but knowing what to do before your plumber arrives helps minimize damage and protect your family's safety. Whether you're dealing with a burst pipe, gas leak, or water heater failure, taking immediate, appropriate action makes a significant difference.

At Beaver Brothers Plumbing, we provide 24/7 emergency plumbing service for Sacramento area homeowners. Our licensed, insured plumbers respond quickly to emergencies and work efficiently to resolve problems and minimize damage to your home.

Don't wait until disaster strikes. Keep our emergency number handy: 916-885-1005. For non-emergency service, schedule service online. We serve Sacramento, Folsom, Citrus Heights, Elk Grove, Roseville, and surrounding areas with reliable, professional plumbing service whenever you need us.

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